Welcome to Candid ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.
We may collect personal information that you provide directly to us when you:
Our Service allows you to upload, store, send, and receive content, including but not limited to:
By uploading content to our Service, you acknowledge and agree that we may use, store, modify, adapt, reproduce, distribute, and publicly display this content for the purposes of providing and improving our Service.
For Candid Premium users who are hosts of events, we store full-quality images (with minimal compression only when converting to the .jpeg format or compression that occurs via Firebase or via your device). For free users and non-host premium users, images may be compressed further to conserve storage space.
We collect and process various identifiers, including:
With your permission, we collect and process coarse location information (general area rather than precise location). This information is used for:
You can control location permissions through your device settings.
When you use our Service, we automatically collect certain usage information, including:
This usage data may be linked to your identity and is used for app functionality, analytics, and third-party advertising (for non-Premium users).
To improve our Service, we collect diagnostic information including:
This diagnostic information is used for analytics and app functionality purposes and is not linked to your identity.
We may use the information we collect for various purposes, including to:
Candid Premium is a one-time in-app purchase that provides enhanced features and removes advertisements. When you purchase Candid Premium, we collect payment information through Apple's payment system. We do not directly store your payment details but do maintain records of your purchase for the purpose of verifying your Premium status.
For Candid Premium users, we collect and process additional information related to Premium features, such as:
Please note that purchase information is processed according to Apple's privacy policies. You can restore your purchase through Apple's restoration process. Pricing varies by region and is subject to change. Future Premium features may require additional purchases.
We work with third-party advertising partners to display advertisements within our Service for users who have not purchased Candid Premium. To provide relevant ads, we and our partners may use information about your use of our Service, including:
Our advertising partners may also use cookies, device identifiers, and similar technologies to collect information about your activities on our Service and other websites to provide you with targeted advertising based on your browsing activities and interests.
If you purchase Candid Premium, advertisements will be removed from the app. However, we may still collect some of the data mentioned above for analytics and app improvement purposes, though it will not be used for advertising.
You can opt out of personalized advertising by adjusting your device settings (such as "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).
We use analytics services to help us understand how users engage with our Service. These services collect information about:
We use this information to improve our Service, develop new features, and optimize user experience.
By submitting, posting, or displaying content on or through our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media formats and through any media channels for the purpose of providing and promoting our Service.
This includes the right to:
For Candid Premium users who host events, we store full-quality images, but these remain subject to the same license terms as other content.
Our app is built on Google Firebase. We use various Firebase services, including:
Your information is subject to Google's Privacy Policy when processed by Firebase. For more information on how Google uses this information, please visit Google's Privacy Policy.
We may share your information in the following circumstances:
We may send you notifications through our Service for various purposes:
You can manage notification preferences through your account settings or device settings. However, we may still send you certain service-related notifications that are required for the proper functioning of our Service.
We implement reasonable security measures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the email address below.
You can access and update certain personal information through your account settings. You may also:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at:
contact@candid.support
Last Updated: May 7, 2025