Welcome to Candid. These Terms and Conditions ("Terms") govern your access to and use of the Candid mobile application and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you are at least 13 years old and that your use of the Service does not violate any applicable laws or regulations.
To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
During account creation, we may collect personal information including your name, email address, and phone number. This information is used to create and manage your user profile, enable communication features, and provide support services.
Our Service allows you to post, upload, share, and store content, including photos, videos, comments, and other materials (collectively, "User Content"). You retain ownership rights in your User Content. However, by submitting User Content to the Service, you hereby grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in any media formats and through any media channels for any purpose in connection with providing and promoting the Service.
You represent and warrant that: (i) you own the User Content submitted by you or have the right to grant the rights and licenses set forth above, and (ii) the posting of your User Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.
You acknowledge and agree that the app owners may use, store, modify, adapt, reproduce, distribute, and publicly display your User Content for any purpose at their sole discretion.
By using our Service, you acknowledge that we collect and process various types of data, including:
This data is used for various purposes, including:
For complete information on how we collect, use, and protect your data, please refer to our Privacy Policy.
Candid Premium is a one-time in-app purchase that provides enhanced features for the Service. By purchasing Candid Premium, you agree to the following terms:
Candid Premium includes the following features:
For events where you are marked as a "Host":
For the entire app:
We reserve the right to modify Premium features, introduce new Premium tiers, or discontinue certain Premium features with reasonable notice to users.
Our Service incorporates third-party services, including advertising networks, analytics providers, and data processing services. By using our Service, you agree that:
We work with the following types of third-party services:
You agree not to engage in any of the following prohibited activities:
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Candid and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Candid.
To improve the Service and provide a stable user experience, we collect diagnostic information about app performance and usage. This includes:
This diagnostic information is used to:
We use industry-standard tools and services to collect and analyze this diagnostic data. This information is not linked to your identity and is used solely for the purpose of improving the Service.
We respect the intellectual property rights of others and expect users of the Service to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are properly provided to us. If you believe that your content has been copied in a way that constitutes copyright infringement, please provide us with the following information:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
Upon account termination, we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of your information for a certain period of time. Even after account termination, we may continue to use any non-personal information aggregated with data from other users for analytics purposes.
If you have purchased Candid Premium, termination of your account does not entitle you to a refund. If you reinstall the app and restore your purchase through Apple, your Premium status will be restored, but any content or data associated with your previous account may not be recoverable.
In no event shall Candid, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Candid does not warrant that (i) the Service will function uninterrupted, secure, or available at any particular time or location; (ii) any errors or defects will be corrected; (iii) the Service is free of viruses or other harmful components; or (iv) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
By using the Service, you consent to receive communications from us, including push notifications, in-app messages, and email notifications. You can manage your notification preferences through your account settings, but we may still send you certain service-related notifications even if you opt out of promotional communications.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at:
contact@candid.support
Last Updated: May 7, 2025
By using the Candid app, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.